WorkflowMax by BlueRock Status - Login - Too many redirects error

Incident Report for WorkflowMax by BlueRock

Resolved

This incident has been resolved.

Posted Jul 14, 2024 - 09:45 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2024 - 14:00 AEST

Identified

The issue has been identified and a fix is being implemented.

In the meantime, if you encounter this error, we recommend you attempt to sign in after clearing your web browser’s cookies and cache.

Instructions on how to do this for popular browsers: https://www.kaspersky.com/resource-center/preemptive-safety/how-to-clear-cache-and-cookies

Posted Jul 13, 2024 - 10:00 AEST

Investigating

We are currently investigating an issue where some users are reporting encountering a “too many redirects” error when attempting to sign in.

If you encounter this error, we recommend you attempt to sign in after clearing your web browser’s cookies and cache.

Instructions on how to do this for popular browsers: https://www.kaspersky.com/resource-center/preemptive-safety/how-to-clear-cache-and-cookies

Posted Jul 13, 2024 - 00:00 AEST

This incident affected: Web Application.